This article has been retired and moved to a new location. To view the current support article, please click 403277 to be redirected to the new document within the Knowledge module of the MSU IT Service Desk application.
Please Note: As another step in enhancing our customer experience, MSU IT Services is consolidating all technology help information into one repository. This process will begin Friday, April 15, 2016, with MSU IT moving all public facing techbase.msu.edu documents to the MSU IT Service Desk application. The techbase.msu.edu service will be retired in the future and replaced with a new help portal. More information will be shared as timelines are confirmed.
IT Services provides a central electronic mailing list service at list.msu.edu.
The user interface for L-Soft version 15.5, which underlies list.msu.edu, is substantially different than in the previous version. Tasks and operations previously accessed by "buttons" on the mailing list management page are now accessed by way of drop-down menu items, links, and scripting from the menus.
In the new version links to all aspects of "List Management" are available only after logging in.
Another key difference to note is that with the new version, cookies must be enabled.
The sections below outline basic navigation for the most common tasks. More comprehensive documentation from L-Soft is available from the Welcome page.
Please note: owners with more than a one list will have a "Select List" drop-down menu available on many pages. Once a list is selected from the drop-down, the the selection is retained until changed or until you log out.
The Welcome page displays after logging in.
List management drop-down
The List Management drop-down provides access to the various tasks involved in managing your lists.
List Dashboard page
Click on on the List Management drop-down menu item and select "List Dashboard".
The dashboard page displays the your mailing lists which you can then work with in a variety of ways. The listings include easy links to the List Configuration Wizard and to the Subscriber Reports pages for each list.
Adding and removing subscribers (managing subscribers)
Select Subscriber Management from the "List Management" drop-down for full access to subscriber management functions.
The Subscriber Management page includes tabs for both managing on a single-subscriber or bulk operations basis.
Please note: A listowner is NOT automatically subscribed to a list. An owner must expressly submit a subscription request, or a subscription must be entered for the owner just as for any other subscriber.
Changing the list configuration
List configuration, such as adding another owner, may be changed by using either the List Configuration Wizard or by selecting List Configuration Tasks from the List Management dropdown. The Wizard also displays if you select the corresponding "Configuration" link on the Dashboard page.
Common tasks include (may be done using either a Wizard, or Task):
- Edit list description info
- Add other Administrators
- Configuration owner
- Error and Notify specifications
- Change Digest settings
Creating or changing your list.msu.edu password
First-time users must set a password by following the corresponding link on the log-in pages.
Existing users who wish to change their password can simply follow the link on the list.msu.edu log-in page.
Note: Users should not use their MSU NetID password as their listserv password.
Additional resources and information
The Welcome page links to comprehensive LISTSERV documentation from L-Soft, including manuals and keyword references, among many others.