How to Clear The Cookies and Cache in Your Internet Browser - TB10235

Overview

This article explains how to clear the cache and delete cookies for the most common internet browsers.

Firefox - Windows and MacOS X

1. Click on the "Tools" menu
2. Click on "Clear Private Data" or "Clear Recent History
3. For "Time range to clear", choose "Everything"
4. Expand the "Details" area if necessary
5. In the pop up window, check "Cache", "Cookies", and anything else you'd like to clean
6. Click "Clear Private Data Now" or "Clear Now"

Safari - MacOS X

1. Click the "Safari" menu
2. Click "Empty Cache..."
3. In the pop up window, press "Empty"

Internet Explorer 8 and 9 - Windows

1. Select the "Tools" menu (8) or the gear-shaped icon (9)
2. Click on "Internet Options"
3. In the pop up window, click "Delete" under the "Browsing history" section
4. In the pop up window, check "Temporary Internet files" and "Cookies"
5. Press "Delete" to confirm deleting the files
6. Press the "Close" button to close the window

Internet Explorer 7 - Windows

1. Select the "Tools" menu
2. Click on "Delete Browsing History..."
3. In the pop up, press the top three buttons, or the "Delete all..." button if you want to delete stored passwords as well
4. Press "Yes" to confirm deleting the files
5. Press the "Close" button to close the window

Google Chrome - MacOS

1. Click on the "Chrome" menu item
2. Select "Clear Browsing Data" from the drop down menu
3. Select the period of time you want cleared (Last hour, last day, etc.)
4. Click on the "Clear Browsing Data" button

Google Chrome - Windows

1. Click on the "wrench" icon in the upper right corner of the browser window
2. Select "Options" from the drop down menu
3. Click the "Under the Hood" tab
4. Click on the "Clear Browsing Data" button next to "Privacy"
5. From the pop-up, select the period of time you want cleared (Last hour, last day, etc.)
6. Select 'Empty the Cache', 'Delete Cookies...' and any other data you would like to remove
7. Click on the "Clear Browsing Data" button
8. Click "Close"